Testimonials

All testimonials can also be seen on yell.com  

PV panel installation

 From the outset I was in contact with the owner of Midori Solar, Lu. He was always there to answer any questions and from the start explained everything fully. Having had previous companies give me quotes and advice they always seemed to be giving me the hard sell. Not only did Lu never push anything on me he only every told me what would be best for my circumstances and budget. This was also cheaper than other quotes given for the same equipment by other companies. Whenever I had any questions no matter what time of day Lu always picked up the phone to answer any of them. The job itself was completed quickly and efficiently with minimum disruption to my house. All of Lu's contractors were polite and courteous and completed there jobs quickly and professionally. Once everything had been installed Lu sorted out all the relevant paperwork and helped me to fill in the required documentation. From start to finish Lu and Midori Solar proved to be an excellent choice and I would highly recommend them to anybody who wants PV panels fitting.

 Graeme646 27-10-2015

Excellent 5 star + and value for money

From the moment we met Lu and listened to all the information he gave us about PV solar panels, we knew that this was the guy we wanted to carry out the installation.
We were up against the clock to get the panels installed and registered before the government cut the FITs so time was of the essence. Lu has pulled out the all stops to get us up and running and producing our own juice in less than 2 weeks.
The things we really like about Midori Solar & Electric Solutions Ltd………
1 Lu is a likable, good and honest guy, he was available all the way through the whole process, whether that be by telephone, e-mail or by making a physical appearance. He was present the whole time the installation was taking place and kept us informed of how things were progressing, he even helped with the wiring and testing of the system before handing it over to us
2 He used a great team of local lads that did all the work which we thought was superb, from the surveyors to scaffolders to fitters and electrician. The timing of everything and everyone was well organised and managed, everything happened when it was supposed to. All the guys were cheerful, friendly and courteous. All the work was done professionally and with no fuss no mess and generally no disruption.
3 Lu took care of the mountain of paperwork which made it stress free for us. He went through everything meticulously with us so we understood everything and all we needed to do was sign on the dotted line.
4 THE PRICE!..... we were expecting to pay a lot more than what we actually paid for the installation, in fact my neighbour got a quote from another company which was nearly double what we were paying….it goes without saying I put him onto Lu and Midori Solar
So…in a nutshell we are over the moon with what Midori has done for us, Lu should take great credit and pride in how professional his whole operation is and we would definitely recommend him to anyone thinking about getting PV solar panels installed. Thank you Lu and the whole team
Hopkins
Brandon, Durham 4-10-2015

Domestic Solar Panel Installation

Quick, efficient, courteous and thoroughly explained and documented. Very satisfied

DM Newcastle 9-2015

Brilliant Five Star Service 9-2015

Midori Solar were excellent from quote to delivery. Everything was explained and our many questions answered. All the guys involved made installation go very smoothly. Cheers Lu!

DB Stockton 7-2015

Outstanding service from a great local business.

We can highly recommend the service offered by Midori as being first class. Everything was explained with no pressure and our installation went very smoothly. Great care was taken to ensure that we were completely satisfied with the system and installation; all completed speedily with the minimum of disruption.

The_Gallaghers 6-2015

Excellent Service Would Highly Recommend

Although Midori may not be the cheapest but the service Lu provides is outstanding. From start to finsh Lu explained the whole process. There was no hard sell sales pitch just plain basic facts and no hidden extras. Quick installation had panels fitted on the 17/6/15 without a problem. The whole team were very professional. Bring on the sun!!!!!!!!!!Although Midori may not be the cheapest but the service Lu provides is outstanding. From start to finsh Lu explained the whole process. There was no hard sell sales pitch just plain basic facts and no hidden extras. Quick installation had panels fitt ...

Gwendoline 4-2015

Excellent Service

We had Solar Panels installed by Midori at the end of April 2015. Lu explained everything very clearly to us & helped us through every process. The service Lu provided was excellent from start to finish & everything ran very smoothly & easily. We would very highly recommend Midori.

AndrewGuthrie45, 28/04/2015

Top Class Service

If you are thinking about getting Solar panels don't bother looking elsewhere. Not only a really nice guy, Lu from Midori is excellent at what he does. Aside from the the fitting of the panels which was a simple process, Lu kept me informed all the way along which to me, is very important. You really won't find a better company to the job than this.

 

Rich1947, School Aycliffe, 4-2015

First of all I would like to say that Lu is a gentleman, nothing is to much for him, explains everything from start to finish with no pressure at all, he keeps in regular contact informing you of what is happening and when, including when scaffold is to be erected etc. He goes over all paperwork with you and even though you have to contact your electric supplier yourself, he will help you with that as well. Panels were erected and connected with no problem and not a speck of dust anywhere. Highly recommended.

JISoak 15-5-2015

Fantastic service from Midori

The advice around the choice of panel to be used given by Midori was impartial and excellent, whilst the service provided by Lu was beyond anything I have ever seen! The installation was managed personally by Lu and went smoothly and quickly, even when delayed by bad weather. Whilst not at first sight the cheapest option, the extras included in the package (for instance roof structural checks and extra strength fixings for our windy house) made Midori the best option for us and I have been advising my friends to choose Midori for their solar installations.

Halleye, Chester-le-Street 1-2015

First Class Service

I wanted to pay my hard-earned money to a local installer without the hassle of time-wasting salesmen with inflated prices and promises . What we got was Midori Solar, owned and operated by Lu Grundhofer who personally managed all aspects of surveying, energy certificates, roofing, scaffold etc. with regular liaison and dialogue proving that he knew his business and wanted to ensure that everything went according to plan. Unbiased advice as to the type and manufacturer of the panels and other equipment ensured that we are confident that we chose the right installer. The job was completed in a day. The price was competitive and Lu's advice and after- service ensured that as far as home-services are concerned, this has been one of our most satisfying contracts ever undertaken.

JJNEWSH, Esh Winning

Excellent!

Our solar panel process with Midori has been first class from start to finish. Everything has been explained clearly, the work was carried out on the date promised and everything left clean and tidy. Now, if only Midori could also arrange sunshine all day and everyday............!! Thanks, Lu and team for a job well done.

Goldfinch, Shotley Bridge

I had 16 panels installed on my south facing roof in July 2014. Lu and his team were friendly, professional and extremely efficient. The whole process, from scaffolding put up the day before, to work on the day was seamless. Everything works brilliantly, and Lu spent time going over the FIT forms. As a result I was generating energy and earning from my panels from day 1. Fantastic investment, great company, would recommend to anyone

Bruce, Boldon

Lu and his team have provided a exceptional service from start to finish on an installation of solar panel to the front and back of my property. This job was anything but simple but Lu and his team made it as easy as possible for my family on the installation day. I would recommend Lu to anyone who is interested in installation of a solar powered system.You will find it hard for a company to promise one thing and also deliver that thing / BUT LU AND MIDORI SOLAR DID JUST THAT.a service second to none

Jon Place Owner - Integrity Technology Services

"With energy prices rising and our business dependant wholly on electricity for all power & heating we decided the way forward was to invest in solar. We chose Midori after a discussion with Lu Grundhofer, the owner of the business. What I liked about the whole process was the fact that Lu is the person that comes out to discuss the system. Lu explained the full process - pricing, equipment, installation and return. Lu was also onsite during the whole installation and wouldn't leave till the job was complete. Any issues that the old 1900's building threw up were quickly resolved without any hassle the customer. I prefer to deal with firms like this. It was most certainly a capable, personal & flexible service we received. If you are considering solar speak to lL. It's an honest, no nonsense , no hard sell choice."

J&D A, Esh Village, County Durham

"Lu and his team installed 16 solar panels for us. The installation took less than a day and all of the team were very professional and polite. Lu very kindly came to our house several times before the installation to explain how everything works and answer our questions. He even came round afterwards to help with the paperwork. I would highly recommend midori Solar."

 

JB - Stockon-on-Tees

I recently had solar panels fitted and was very pleased with the product I purchased. The work was carried out efficiently and all of the workmen were polite and helpful. I couldn't have asked for a better service and would recommend this company to my friends and family.

C.C Blackhall Colliery

From first contact to job complete, I found Lu of Midori Solar extremely knowledgeable, competent and professional. The work was carried out exactly as he described, on-time with no additional scope or costs and completed in one day. I am totally satisfied and would recommend this company to anyone looking for a thorough professional job. I am now sitting back making money from my solar panels.

 

Neil C, County Durham

Midori Solar installed 22 solar panelsl on the roof of our home. The service was exceptional! The job was installed quickly, professionally and with the minimum of disruption. I would highly recommend Lu and the Midori team and believe them to be the most knowledgeable and skilled practitioners in the industry.

KH  Washington
We decided to go with Lu and Midori Solar because Lu was professional, knowledgeable, friendly and very thorough. From start to finish we had no worries and were at ease dealing with Midori. We were impressed with the work as it was ongoing and the finished job is neat and perfect. We would not hesitate in recommending Midori and Lu to anyone.

Peter S, Newcastle

Midori was recommended to me by a neighbour and I can truly say that the process from start to completion was performed in a very professional manner with no "hard sell". I was given all of the information I needed to make an informed decision and Lu and his team turned up at the times they said they would.

I am more than happy with the product, the price I paid and, more importantly,the excellent service I received.

RT - Neville's Cross, Durham

Lu did not fit our solar panels, but when we needed help with a problem he proved to be just the man for the job. He was helpful, efficient and knowledgeable. We
wish we had known about him in the first place. We would recommend him to anyone considering solar panels.

SG - Houghton-le-Spring

I would like to thank Lu for his recent installation of solar PV panels. Anyone thinking of installing solar PV I would recommend Midori-solar for a totally professional job. 

T & S in Durham
Thanks for a great job done!

I heard about Midori Solar by word of mouth and made contact with Lu the next day. From that point on it has been a hassle free and simple process from start to finish. Lu came out for a friendly chat and advised a few alternatives that would suit our house, without any further pressure he left us for a time to think about it.. 

I decided to go with the quote from Midori as I was impressed by Lu's professionalism and extensive knowledge of the products on offer, not to mention other advice on household energy consumption. The whole installation went ahead without any interruption of our day to day business over the course a day, the scaffold was up a little longer but proved to be no problem. 

The job site was left neat and tidy and without any evidence of a contractor being there. Lu has kept in touch after the job was finished a few times and I am happy to report that the system he has installed for us has far exceeded the projected output that we expected from our roof PV panels.

S and T in Durham

PLK, Crook, County Durham (5-2013)

I can strongly recommend Midori Solar. No pushy salesperson, expert and balanced advice, competitive price, efficient installation with the minimum of fuss, flexible and friendly, outstanding customer care. 

R.J, Trimdon, County Durham (02-2013)

Very, very happy with the installation of Solar PV that was done by Midori Solar.
Lu explained everything in easy stages which was easy for us to understand and arranged everything, which went like clockwork and caused no disruption to us at all.
A great team of guys from scaffolders, roofers, electrician and all completed in a day. No hesitation to recommend Midori Solar to anyone considering Solar pv installation.

M and R L. , Newcastle upon Tyne (14-1-2013)

Prior to finally deciding to install solar panels we obtained three quotes. Midori were successful in obtaining our business for a number of reasons:

a. They were the only company who came on site and undertook a brief survey to ascertain if there were any noticeable problems at the outset thus enabling an accurate quote to be given speedily

b. They provided enough information to facilitate our decision making

c. They discussed our risk analysis fully

d. Their quotation was competitive

The company kept us fully informed of delivery and installation dates and during installation worked efficiently, tidily, and in a timely manner. Lu Grundhofer was excellent in all our dealings with the company engendering a feeling of trust in the services provided. He explained all the systems to our satisfaction and helped us complete the documentation needed for our energy supplier. He was instrumental in providing all the back-up information we required. We are extremely pleased at the result and will have no hesitation in recommending this company to others.

 Steve B., Esh, County Durham 9-12-2012 (installed 7-2012)

We are very happy with our solar installation. We first met Lu in his local village hall. We met him several times afterwards to discuss our installation and were impressed by his knowledge and helpfulness. The installation was very run extremely well and Lu has contacted us several times since to check everything is running well. I fully recommend Midori Solar to anyone considering a solar installation.

T.A, Washington 11-2012 (installed 7-2012)

After having a 4 kw solar photovoltaic system installed by Midori Solar in July 2012, we would have no hesitation recommending them as a professional, and reputable installer. The initial meeting, survey, and subsequent quotation was handled professionally, politely,
and without pressure. Lu's approach, throughout the process was courteous, and his willingness to help with the application forms was appreciated. Lu and the installation team were thorough, competent, and tidy. He has keep in touch periodically to ensure all is well post-installation as well. Despite pretty poor weather since the installation, the performance estimates are ahead of calculations!

M & K, Stockton-on-Tees 20-11-2012

"Lu, thanks again for today, I'm convinced I made the right decision in chosing you and your company for this project, you have been a true gentleman."

"I found Midori and particularly Lu very professional and very personable right from the outset when he visited my house to give me a quote. He was very thorough and went through everything so that I could understand the complete process, without being pushy at all. Midori were also very competitively priced. I would recommend them to anyone."

 Ian, Hebburn

We were very pleased with the service we received from Midori Solar - we were consulted at every stage but without any pressure selling; made a very refreshing change. Installation was quick with minimum disruption.  

W & P, High Heaton

Midori are a great company to work with and Lu is great at explaining all the ins and outs. You immediately feel confident about deciding on the installation. The estimates were better than we expected and the panels were upgraded at no extra charge. Once the scaffolding was organised, the work to put the solar panels on our roof and make all the electrical connections to get things up and running was completed in a day. Brilliant to see the kilowatts coming through on the display the same day. The preparation takes a bit of time, but Lu gave us all the right contacts to arrange the roof survey, energy performance certificate and local authority requirements. 

M B, Esh, County Durham

Midori Solar and Electrical Solutions installed a 3Kw (12 Solar panels) System at my premises on Tuesday 02/10/2012. I was very impressed with Lu's approach to details in the early stages of the negotiations and he went to considerable lengths to explain all the stages. The installation  was completed on time using his local team, which I very much approve of. Subsequent follow up visits have been very re-assuring.

I would recommend Midori Solar to anyone who is contemplating the installation of Solar Energy Panels.

Carol and David N. Ushaw Moor

My husband and I have recently had solar panels fitted by Midori Solar & Electrical Solutions Ltd and have no hesitation in recommending Lu and his team for their excellent professionalism, service and conduct whilst at our property and carrying out a first-class
installation.  May the sun forever shine!! 

Mark N, Cramlington 8-2012

I asked 3 different companies to quote me for Solar PV. The other 2 companies were like car/double glazing salesmen…..sign up now and we'll give you a discount!!! Midori Solar were head and shoulders above the competition, I was very impressed both by the advice given before I had the panels fitted, Lu gave me all the information I needed to reassure me of what quality products would be installed, guarantee periods etc. I decided to go with Midori Solar and I have to praise them for the prompt and professional way in which the work was done.

All staff involved in the installation were very polite and courteous, Lu visited us after the installation to ensure we were completely happy.

I have no hesitation in recommending this company.

Keith ,Washington

From the initial consultation to the actual fit I was kept in touch with all information and any questions were answered immediately. The fitting of the panels took only a half a day and everything was up and running well. All was left neat and tidy upon finishing the job. I got good follow-up and would not hesitate in recommending Lu Grundhofer - Midori Solar to anyone

L & I  Waterhouses

" We chose Midori Solar and Electrical Solutions to install our solar panels as it is a local firm and were very competitively priced. From the outset Lu was friendly and approachable. He provided our quote promptly and left the decision to install with us, without any pushy sales banter. We had many questions regarding the installation and Lu was happy and able to answer them all. Lu and his team arrived when he said they would. They were all excellent and the work quality was first rate. The installation was surprisingly swift, and there was no mess left for us to clear up. Lu provided us with the necessary documentation that same day, and assisted us in completing the registration paperwork. Lu has kept in touch after completion  to make sure everything is ok and that we are happy with his work. We are very happy with the service we had from Lu and have recommended him to friends."

Diane Easington Lane

"thanks for your help your friendly attitude basically everything."

S & T G -Durham

"Lu helped us to fully understand the technical and regulatory issues when considering a solar installation on our property. He is very patient and made sure we were totally happy with all of the various aspects of the project before we began. Although you can never give a cast-iron guarantee of the level of performance of any installation beforehand (there are many variables to take into account) we have since found Lu's performance estimates to be realistic and not at all over-optimistic: after running the installation for a while now, we are delighted with the performance of our array.

Installation was prompt, timely, clean and well-executed and the installation team were friendly, helpful and well-mannered. One small problem occurred during the work (a small amount of accidental damage) but this was rectified in super-quick time and to a very high standard. That spoke volumes, as I always think that if something happens that's not part of the plan, it's then you find out the true value of any company you deal with.

After the installation, the system was quickly commissioned and Lu was absolutely meticulous about making sure we were happy with all the paperwork and the submissions we needed to make to get up and running. No detail was too small and everything was done with cheerfulness, friendliness and courtesy. After-sales care the way it should be done!"

DJA East Hedleyhope

"... all questions were answered freely with no hard sale - never once were options forced and indeed the final option to me appeared to be the option that best suited me and perhaps not the option that could have made him more. Once agreed the work of the installation was done without any disruption what so ever. The scaffolding was put up and the complete installation was completed well within one working day to what appears to be a good standard with as little disruption to the house - no mess at all to clean up. Very satisfied with the result and there were no hidden costs that sometimes appear. So all in all would be very happy to recommend Lu and his company to anyone interested in the installation of solar panelling."

A S Durham

"We had Solar Panels installed a few months ago. We looked at a lot of independent information and considered all the benefits. The main one for us is the guaranteed income. We are retired and interest rates on our saving are very low.  Money made from the production of electricity is tax free, index linked and guaranteed for twenty five years.  The price of electricity will inevitably increase also  If we decide to move house the installation is a good selling point as the benefits are passed to the new owner. We decided to use Midori Solar after speaking to several people who had dealings with Lu Grundhofer and they spoke very highly of him. He explained in detail how the system worked and answered our many questions. After doing a thorough survey he gave us options of size and prices. We were very impressed by his professionalism. The installation team were extremely reliable and efficient. They left no mess and we were very pleased with the work. Lu  has kept in touch to ensure that everything is in order and we are happy to recommend him."

Mr & Mrs H, County Durham

"Our experience with the installation of pv panels by Midori has been excellent. Each question about what the panels do, and more importantly perhaps what they would not do, was answered honestly, clearly, and Lu obviously had a good knowledge of the products.  There was never any hard sell, special offers, or pressure to make a decision, just friendly professional advice, with emphasis on what was right for us.  We were guided through each stage of the process, and feel sure there will be good after care should we need it. The roofers, electrician and scaffolders were supervised throughout. Midori was recommended to us, and we would certainly recommend them to others."

AB Esh Winning

"I was very impressed both by the advice given before I had the panels fitted (no hard sell, just an informed and objective view of the situation - even though it seemed that might mean a decision not to fit solar panels), the professional way in which the work was done (at exactly the time stated, all those involved very friendly and helpful, the work done
tidily and with no mess left after the installation), and the thoroughness of the follow up (with patient explanation of all that I needed to do to get the feed in tariff).  Such a pleasure to find a company so reasonably priced, helpful, reliable, and thorough.  I'd recommend them to anyone."

JI